iTunes error 13014 is one of the common issues encountered by Windows users while trying to open iTunes on their Windows system. This error can appear when you are synchronizing your iPhone, Pad, iPod with the iTunes. You can see this error message on some versions of iTunes and all current versions of Windows. If this error occurs, your computer will run slowly and respond to keyboard or mouse input slowly. If you are facing this issue then this article will help you to fix it. After performing the methods you can quickly get rid of this particular error.
Possible Reasons for iTunes Error 13014
Several reasons are there behind the occurrence of iTunes error 13014. We have listed some of the common causes of this issue.
- If the iTunes installation files are damaged or corrupted then you may see iTunes error 13014 on your computer.
- An outdated version of iTunes can cause this issue.
- Any third-party antivirus can also block the iTunes from opening and thus you may face this error message on the screen.
- If the genius features are turned off then also you can encounter this problem.
- Moreover, you can face this problem if your PC is affected due to the malware infection.
If you are presently trying to resolve this specific error code, then follow this post. Below, we have provided several methods that you can utilize to resolve this particular issue.
Effective Methods that You Should Apply to Fix iTunes Error 13014
Sometimes, restarting the system can help you to resolve the issue that you currently face on your PC. So, you need to restart the system. After restarting the system, if you see this error code again, then you can try the other methods that are mentioned below.
Method 1 – Reinstall the Apple Related Software
This is one of the easiest methods that you can apply on your PC to resolve this issue. If the apple related software is corrupted then this issue appears on the screen while using the iTunes. So, you need to remove them and reinstall it on your computer. To do so, follow these steps:
Firstly, you need to go to the search panel, type Control Panel and then hit the Enter button. Alternately, you can press the Windows button and X key to open the Menu list and select Control Panel.
From the Control Panel window, you need to double-click on the Programs and Features section. Find the Apple related software in the Programs and Features section and then select the Uninstall option. Now you should see the uninstallation process has begun.
Once this task is done, restart the system and then again install it properly from the official website of Apple. So, you need to go to the Apple official website and download it. Once the download completes, install it. After installing, reboot the system and then check if iTunes opens properly without any error.
Method 2 – Update iTunes
You need to keep iTunes up to date. Because, if you are not using an updated version of iTunes, then you can face several problems. So, immediately update the iTunes on the system to fix iTunes error 13014. To do with this method, follow the directions which are cited below:
At first, you need to launch the iTunes application by double-clicking on the iTunes icon which is located on your computer screen.
In the iTunes application, you need to go to the Menu bar which is present at the top of the page. From the Menu bar, you can see the Help option, click on it to open the drop-down menu list. Then you should see an option Check for Updates from that list. Click on it.
If any updates are present, then you should see an option Download iTunes. Click on it. Once the download is completed, install it. After completing these steps, check whether the problem is still occurring or not. If the issue still shows, then you can follow the next method to resolve it.
Method 3 – Uninstall the Third Party Antivirus Application
If you rely on third-party protection packages to protect against malware, uninstall it. This is probably the only method that you need to apply. Follow the steps given below:
In the beginning, you have to hold the Windows Home button and press the X key to launch the Menu list. Select Settings. Alternately, you need to select the Windows button and choose the Settings application.
In the Settings window, you can see the Apps and Programs section, double click on it. From that tab, scroll down the page and you will find the Third Party antivirus application. Select it and then click on the Uninstall button.
After completing the uninstallation process, restart your PC and then check to see whether the issue is fixed or not.
Method 4 – Turn Off the Windows Defender Firewall Feature
After uninstalling the third-party antivirus, if the iTunes error 13014 still appears, then you need to disable the Windows Defender Firewall features. To do that:
Open the Control Panel window by typing Control Panel in the Search box. Next, you need to double click on the System and Security section.
In the System and Security tab, you can select the Windows Firewall. In the next window, move the cursor to the ‘Turn Windows Firewall on or off’ tab from the left side panel. Then, select the ‘Turn off Windows Firewall’ option to disable it. Once it finishes, try to synchronize iTunes.
Method 5 – Run the System File Checker
You can use the system file Checker(SFC ) tool to get rid of the iTunes error 13014 on your computer. The computer slows down because of the many unwanted files stored in it. This can cause iTunes to respond slowly or fail due to overloaded file struggles or hard disk area. Always clean these obsolete files so that you can not only repair the error 13014 but also improve the system’s performance. Go through these steps carefully:
You should press the Windows Home button along with the X key to launch the Menu list. Select the Command Prompt(Admin). Alternately, you need to go to the Search box, type cmd and right click on it. Choose the Run as administrator option from that list.
On the Command Prompt window, you need to type the following command and then hit the Enter button. “SFC/scannow”
Once the command is executed, restart your PC and then check if the problem still persists or not.
Method 6 – Uninstall iTunes and Add it Again
Some iTunes files may be damaged, so updates may not be enough to fix the problem on the system. So, firstly uninstall the iTunes application and again download it from the Apple Store. If you do not know the process, then you need to check the undermentioned steps:
At first, press the Windows button and R key together to open the Run dialog box. Type ‘appwiz.cpl’ and then press the Enter button or click on the OK option to launch the Programs and Features tab.
In the Programs and Features tab, you will find iTunes. Select it and click on the Uninstall option. Now, the uninstallation process will begin.
After completing these steps, reboot the system and then again download it from the Apple Store. For that, you need to go to the Apple Store, search for iTunes and then click on the Download option. Once the download is complete, install it. To successfully execute the installation process, go through the onscreen instructions. After completing the installation process, open iTunes and then check whether the error is still showing or not.
Method 7 – Turn Off the Genius Features
Genius is one of the highlights of the iTunes application, but it seems to have the potential to destroy many things. If the Genius functions are turned on then it can cause the iTunes error 13014. In order to eliminate this issue, you need to follow the steps cited below.
Firstly, you need to open the iTunes application. Alternately, type iTunes in the Search box and hit the Enter button on the keyboard.
In that window, you need to take the mouse to the File tab and select it to open the list. Select the Library option under the File menu list. Then, click on the Turn Off Genius option to disable it. After doing this, if you find this error to occur again, then launch the iTunes library folder and remove the following files:
- iTunes Library Genius.itdb
- iTunes Library Genius.itdb-journal
After removing these, check whether the iTunes application works perfectly.
Method 8 – Update the Version of Windows Operating System
After performing the above-mentioned methods, if the issue still appears, then you need to update the Windows Operating System to resolve the iTunes error 13014. Sometimes updating the system can resolve several issues that you encounter. Perform the following steps:
Press the Windows Home button + R key to open the Run box. Type Settings and then click on the OK button or hit the Enter key. Alternately, you can press the Win + X keys to open the Menu list. Select the Settings application.
Next, select the Update and Security section on the Settings window. In that tab, you can get Update tab on the left side panel, select it.
Click on the Check for updates button that is on the Update tab. Now the system will begin checking process whether any updates are available or not. If the update is present, then click on the Update button. Once the update is done, restart your PC.
Method 9 – Run Automatic Repair
An alternative method is to run the automatic repair feature. With the help of this, you can easily repair the corrupted iTunes files. To repair the files, follow the steps hereunder:
You need to go the Settings application from the Start menu list. In the Settings window, you need to select the Update and Security tab.
From the Update and Security section, click on the Recovery section on the left side panel. Then, click on the Advanced Startup button. Next, you need to select the Restart Now option.
After restarting the system, you will see that the Choose an Options window will open. Select the Troubleshoot option. In the next window, you should see an option Automatic Repair option, click on it. Now you will find the Automatic Repair process will begin. Once it finishes, try to open the iTunes.
We hope the above-mentioned methods will be sufficient to resolve the iTunes error 13014 on the system. Try to follow these steps one-by-one and perform these on the system to resolve this issue. After doing away with all the methods, if the problem is still present, then you need to talk with an expert to eliminate this particular iTunes problem.