Category Archives: Support for Mac OS X

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How to Troubleshoot Wi-Fi Connectivity Issues in Mac

Here, in this below blog, the steps to troubleshoot Wi-Fi connectivity issues in Mac will be described with appropriate solutions. If it is found that the Mac device is not easily be connected to the Wi-Fi connection, then the issue needs to be fixed on prompt basis. Users are requested to start from correct troubleshooting steps to rectify the actual root cause of the issue and fix them with appropriate solutions.

Steps to Troubleshoot Wi-Fi Connectivity issues in Mac Devices

Step 1: Preparation time

A) Check for Possible Symptoms

Wi-Fi connectivity issue may be related to network problem or is quite possible due to Wi-Fi computer joining issues with that network. If any other computer or even device is able to get an internet connection without any issue then, the Wi-Fi router is probably in a fine condition.

B) Check for Any Software Updates

•  Install all software updates that are available for Mac device.
• Next, users are requested to check for appropriate manufacturer to make sure that it has the latest firmware installed properly. If any update is available then, follow all given manufacturer’s instructions to update the firmware.

• To determine whether your Wi-Fi base station firmware is updated or not, get access to “Updating your software” section.

C) Check for Available Connections

• It is quite possible that networking issues are caused due to disconnected cables. To troubleshoot Wi-Fi connectivity issues, it is advised for users to verify that all Ethernet and power cables are well connected between a modem and a Wi-Fi router. Make sure that both connections are accurately established.

• Checking a particular device such as router and modem; both should be in “on” mode.
• Disconnect and carefully reconnect Ethernet cables.
• Replacement of the damaged Ethernet cable is suggested to resolve this issue

D) Verify for Recommended Settings of The Device

• Restart the network device first

• Powering on the modem for few seconds and then turn it on again to resolve network issues without any extra troubleshooting steps. One may easily contact their ISP in order to restore to resolve issues if found any.

Step 2: Troubleshooting Steps

The symptom may come as “Mac does not connect to the Internet”. To fix this problem, perform all below given procedures:

• First make sure that your Wi-Fi connection is on
• If still Wi-Fi connection issue is not connected then, make sure that the PC is connected to a correct Wi-Fi network. Further if your connection is still not established then, it is advised for users to perform a check of the TCP/IP settings in their Network area of System Preferences.
• Try to connect to the router via Ethernet but make sure that your Mac has Ethernet accessibility.
• Connect an Ethernet cable straight away to the Wi-Fi router from your computer.
• Check for a range to the Wi-Fi router and then reduce the interference effect next.
• At last, try to connect to a different Wi-Fi network.

Related Sources: How to Troubleshoot Wi-Fi Connectivity Error in Mac OS X?

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Well, as of now your Mac issues have been completely resolved. But for future issues related to Mac device, do get in touch at Apple Customer Support +1-855-242-5902 and get your headache resolved at a go.


Tips- How To Setup Parental Controls on Mac OS X Lion

If this is case with children then you might wish to go for a Setup Parental Controls on Mac OS X Lion. Parental Controls are a type of functions which allows users to setup limitations to the computer, Apps, Utilities as well as websites. Limiting access to such things will surely help prevent accidental removal of files, hardware features and other such credentials of the system as advised by Mac OS X Lion Technical Support team. So, fortunately, creating an account with the help of Parental Controls is extremely easy and useful task in OS X Lion of Mac computers.

Steps To Setup Parental Controls on Mac OS X Lion

Setup Parental Controls on Mac OS X Lion

Use all the following instructions given below to create a new user account or one may even convert an existing account into Parental Controls section. In order to manage Parental Controls in Mac OS X Lion, users are advised by Mac OS X Lion Tech Support technicians to be logged in as an Administrator user and know the password to make necessary changes to the system.

Step 1: Working with the Parental Control Options

• To begin, click on the Apple icon in the upper left hand corner of the Mac screen and hit the Parental Controls option which is right under the System section.
• Next, you need to check whether you’d like to create a new account or convert an existing one?

Step 2: Working with the Account Section

• If users are creating a new account then type the desired message in Name, Account name, and a password with a hint which is an optional.
• Many tabs across the top will be visible to users on the Mac screen. They will be asked to select the Parental Control options for Apps, Web, People, Time Limits and Other. Under the Apps, one can use a Simple Finder option which displays a limited view of the desktop.

Step 3: Managing the illegal Sites

• The Web tab will further allow users to either have a total access to websites, attempt to block just adult sites, else they can add access to only the websites which they need to you specify. The latter option is of great choice for younger kids. Click on the Plus tab to easily add websites and the minus tab to efficiently remove websites from the list that are no longer needed.
• The Time Limits section is another great option for users to specify when and how long a user needs to use the computer. This is especially useful for various portable computers being used in bedrooms or in any other locations away from the direct supervision access of the users. User can further set usage limits for weekdays and weekends purposes, as well as can easily specify how late a child can use the computer by specifying a bedtime time limit.
• When finished, simply hit the lock icon located in the lower left corner of the parental control Windows to prevent further changes of this account.


Fix your Mac device issues with our Mac technicians by getting in touch at Mac OS X Lion Customer Support +1-855-242-5902. Solve your related Mac queries instantly.

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How to Check Viruses or Malware on Mac Computer

Steps to check viruses or malware on mac computers. It’s unfortunate to say that despite of Apple’s best efforts in keeping their PC in completely a safe mode, Mac malware does exist. As per as study by Mac OS X Tech support professionals is concerned, Apple is sometimes in a race against time to update wide variety of list of malware in its X protect file, which leaves the system in an exposed form for few days. And in the past, there have been huge flaws detected in the Mac OS X that can easily allow access to the Mac device, such as the SSL error. SSL Error simply means that it is possible for a hacker to easily get access to your Mac device if users were earlier using the public WiFi. Let’s have a look on Mac OS X common errors now.

How to Check for Viruses or Malware on Mac Computer

Steps to Avoid or Remove Mac Defender Malware in Mac OS X

Type 1: Xagent

Xagent is a type of Mac OS X error which has high capability to steal passwords, by taking screenshots and grabbing iPhone backups stored on the Mac. It’s thought to be the task of the APT28 cybercrime group, according to professionals

Type2: Mac OSX/Pirrit

OSX/Pirrit is a form of Mac OS X error which is apparently hidden in cracked versions of Microsoft Office or even in the Adobe Photoshop which can be found online. It further has full accessibility to gain root permissions and create a new account to easily install thousands of software.

Type 3: Mac Down-loader

Mac Down-loader is a kind of software appeared to be a fake update process to Adobe Flash. When the installer is executed, users get an alert claiming that there is an adware on their Mac OS X system. Users will be asked to click on the “remove the adware” button. But at the time of entering your password on the Mac OS X system, the Mac Down-loader malware will attempt to transmit data including the Key-chain to a remote server.

Type4: Fruit fly

According to the reports, the Fruit fly malware is believed to be conducting surveillance on targeted networks for at-least two years. This Mac OS X malware captures screenshots, webcam images, as well as it searches for information about all the devices connected to the same network and then connects to them easily. This Mac OS X malware is believed to be circulating OS X Yosemite as well since long Well, above mentioned are few common Mac OS X malware that user comes across on common basis.  But without worrying about these dangerous malware, we encourage users to get in touch with our Mac OS X customer support +1-855-242-5902 on immediate basis if they are some point in their life faced with the above mentioned Mac OS X issues. Be fast in responding to us.


How To Set Up VNC Server built into Mac OS X?

This guide explains the installation and configuration of a VNC server on Ubuntu 14.04 server. So, are you in a need to control an Apple computer which is running OS X 10.4 Tiger or OS X 10.5 Leopard from a remote basis? Well, that’s the purpose of a VNC. Below are few steps how to set up VNC server built into Mac OS X by the Apple Mac OS X support department to make users understand about setting up of VNC on Mac OSX operating system.


Step by step guidance as described by apple OS X support experts:

  • The very first is all about understanding the definition of a VNC which stands for Virtual Network Computing.
  • Know everything about its purpose: VNC directly allows users to remotely send keyboard as well as mouse input across the network and the internet from one computer to another.
  • This is stated as per as Mac OS x technical support team is concerned. Not only this, a viewer can even view exactly what all is happening on the other computer.
  • Understand its working process: You will see that most of the times terms when a user is trying to connect to a remote machine via a VNC process, he/she might see in a window the other screen of the remote machine and yes they are able to control it whether they were available in front of it or not.
  • At last, there should be basic understanding of the components:
  • The Server: Well, the VNC server is a type of computer whose screen you wish to share. This computer will further run the server software by allowing other computers to connect as well as to control it.
  • The Client: A VNC client is defined as any of the computer connecting to and taking an immediate control of a server.
  • The Protocol: The protocol is used for the purpose of the communication between the clients as well the server.

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We are chosen as a highly advanced MAC OS X Customer Support professionals who promise to work with the most recent tools as well as advanced level technologies to inspect your PC whether it’s working fine or nor? Having progressive years of tech support experience, ours is an expert professionals who are always ready to troubleshoot all types of issues to promise users in delivering an assured success related to their problem.

Extraordinary services are decidedly collective in our tech support solutions which are delivered by our expert professionals guaranteeing an inclusive customer contentment and a great peace of mind.

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Mac OS X Technical Support

How to Re-install Mac OS X 10.5 Leopard and Earlier?

To fix some technical issues you need to reinstall Mac OS X and it is also essential for enhancing your PC performance. The re-installation of Mac OS X procedure finishes with in few minutes. For instant help contact Mac OS Help.

How to Reinstall Mac OS X Leopard and Earlier

Learn How to Re-install Mac OS X 10.5 Leopard and Earlier? Step by step procedure for reinstalling the Mac OS X by Mac Tech Support +1-855-242-5902

  • You need to initiate the installation process by booting your Mac in Mac OS X. Insert the installation DVD into your Mac by double-clicking at the “Install Mac OS X” icon, and then you need to click on Restart.
  • Then boot from the DVD. The Mac is now restarts.
  • Select the language and initiate the installation.
  • Select your installation type. Then click the alternative button on the “Select a
  • Destination” screen and choose the appropriate option.
  • Also select the destination partition. If you have multiple hard drives or partitions installed in your Mac, you can select which partition you wish to install Mac OS X on.
  • Now the installation process starts. And your Mac OS X is reinstalling with in few minutes.
  • The main advantage of reinstalling Mac OS X is that it will improve or enhances the speed and performance of your Mac computer.
  • But ensure that you make a backup of your important data before reinstalling Mac.

Why to Choose us

Dial our Mac Tech Support Toll-Free Number +1-855-242-5902 for remote online help for resolving technical issues relating to the Apple Macbook, MacBook Air, MacBook Pro, iMac, Mac mini, Safari Browser & Mac OS X.

Our Mac OS X Support is available for different groups of customers using the Apple Mac. We offer complete customer satisfaction, and have a very good track record of resolving technical issues of our customers. Call us on our toll-free number +1-855-242-5902 and will receive our online remote technical help service at highly affordable charges.


How to Install Updates on Mac OS X Call +1-855-242-5902

Steps to Install Updates on Mac OS X

Updating Mac computers involves extra precaution and patience for successful installation. From downloading of right setup to system configuration or settings, Mac users need to organize every process with complete efficiency for making Mac devices work efficiently. If you don’t know how to install updates on Mac OS X, read here below the various processes.


Keep Data Backup before Update Installation

Every time when you initiate the updating process keep a backup of your MacBook hard drive. Sometimes during installation of updates, system can crash or due to incomplete installation some errors can create a problem for you. Save data backup to any external hard drive or to cloud storage from where you can easily restore all your files and folders. And online support for Mac OS X update is available for all Mac users.   

How to Set Automatic Update of Mac OS X

MacBook devices come with integrated feature to set for automatic updates. You can go to system preferences and enable automatic update installation that will regularly check the latest version of Mac OS X and update by downloading directly into your system. Mac developers keep improving the performance of Mac OS X and remove bugs of existing version. And when new version available in the market, automatic update will be installed into the system, subject to internet connection availability and update released. If you need help you can get Mac OS X technical support at your desk.


How to Manually Check and Install Mac OS X Updates?

This is the best way to update your Mac OS X. Automatic update can start anytime that can affect the speed of system affecting your work or computer related assignments. To avoid such situations, you should go for manually checking and install the latest updates available for Mac OS X for all Mac devices MacBook Air, Pro, Mac Mini and iMac.

To check and install Mac OS X manually, go to Apple menu and select app store from where you will find the latest version of Mac OS X. Go to operating system section and check for latest updates available, if yes, then download and install into your Mac device. You can check for updates at regular intervals as per your convenience. For manual update its better to get MacBook tech support for online assistance.

Useful Tricks for Multi Touch Gesture on MacBook

Useful Tricks for Multi Touch Gesture on MacBook

MacBook series of Apple is packed with unlimited innovative features, tracked gesture is also one of them that provide an option to control various functions or perform many shortcut tasks at one click by fingers only. Quick zooming, scrolling and navigating are few tricks that can be done easily on any MacBook computer including MacBook Pro and Air. To know how to use multi-touch gestures on your MacBook read the clauses given below.

Tricks for Multi Touch Gesture on MacBook

Zooming and Scrolling

Just keep your fingers on trackpad and pinch two fingers to zoom in our out. You can also try double tap with two fingers to enjoy automatic zoom in & out feature. While on the other hand for scrolling through touchpad, you have to use two fingers by sliding to fingers up or down as per the web page open on browser of your system.

Launchpad and Show Desktop

To open Launchpad just pinch your thumb and three fingers together to show Launchpad. This useful gesture trick helps to view the installed apps on your system and launch them at one click. While to show the desktop on your MacBook just spread your thumb and three fingers separately. To enable these important gesture tricks you can take help of MacBook technical support and activate Launchpad and show desktop.

Dragging and Rotation of Articles

To drag an article on your MacBook screen, use three fingers and drag the item on screen and you can move any article from one place to another place. To rotate the article through gesture you can rotate images or other compatible items using two fingers around each other. If it not works, then take Apple technical support for help.

Searching and Control View of Frames

To find or search anything using a word or synonyms, you can use three fingers on your touchpad and tap fingers to look up a word to search its definition or find synonyms. To show all the windows together use your fingers together on trackpad and swipe upwards, and to collapse all windows just swipe back down by your four fingers.


Open Notification Center with Gesture

Using gesture touchpad on your MacBook, you can open notification center by using your fingers thru swiping in the fingers from left to right edge of the pad. Using this action you can open notification center within few seconds on your MacBook. If you face any problem, then get Apple Tech Support Number to check the gesture setting.

Troubleshoot Wi-Fi Connectivity Error in Mac OS X

How to Troubleshoot Wi-Fi Connectivity Error in Mac OS X?

A wireless connectivity issue is very much common among Mac users. Not fixing of the same timely results non availability of internet connection through Wi-Fi or other sources. Mac users running their device on Mac OS X lion can troubleshoot the Wi-Fi connectivity issues with the few recommended steps given below.


Check Your Software for latest Updates

Make sure you system is updated with latest version of software, if you missed, update now all software. Third-party router users should check the manufacturer to confirm that it has installed the latest firmware, and if latest update is available, follow the instructions and update the same. Many times outdated software causes Wi-Fi connectivity error. If you don’t have idea how to update that, get Mac OS X tech support open online.

Check Cable Connections Properly

The most common reason behind the networking problem with computers is improper connected cables. Hence, before you do anything else verify that Ethernet and power cables are well-connected between your Wi-Fi router and modem. Once more recheck all these devices, disconnect and carefully reconnect Ethernet cables, if damaged or broken replace, it may solve your wireless connection related issue.

Configure Mac with Recommended Wi-Fi Settings

Verify Wi-Fi connectivity status of your MacBook, your Wi-Fi router and access point should be configured with recommended settings, as any kind of incompatibility can stop your wireless connectivity service. To configure your wireless settings of your MacBook in right manner get MacBook tech support online by certified technician.


Restarting of All Devices Can Work

Sometimes switching off your modem, router and MacBook for few minutes and restart again can solve the networking related issues itself. However, despite all these efforts if your Wi-Fi connectivity problem not solved, then you should immediately contact with best technician working at Mac OS X customer support center, who can run advance level of troubleshooting process with complete safety and assured results.

How to Avoid or Fix Mac OS X Crash and Freeze

How to Avoid or Fix Mac OS X Crash and Freeze?

Crash of computer is one of the sudden actions that can also be happen with MacBook devices with drastic impact of data loss. Freezing of system also behaves in the same manner, as it stops your system and not allows performing any other actions till it get repaired. Below find few tips to deal with sudden crash and freeze of MacBook computers.

Restarting the System with Power Button

When your MacBook freezes, you can choose restart from apple menu and you can also use command+control with eject to forcefully restart the system. And if it not works, you can press and hold power button till your Mac shuts down. Now press and hold the same button until it restarts again and if you can get mac tech support help.

Update Your Mac OS X and Software

Always update your Mac OS X operating system and other software which helps to reduce the chances of crashes, as new versions fix the bugs. You can check and update your MacBook OS X directly from the apple store or take mac os x technical support help to check and update your MacBook software applications with latest version.

Free-up Some Space from Disk

If hard drive of your MacBook is left with very low memory space, it can lead to slowdown of system and crash. Check the disk and remove unnecessary files to release some space into your computer system. Technicians working with Apple support perform remote based data backup and PC optimization service as per needs.   



Enhance RAM for Better Performance

Low RAM also leads to MacBook crash which can damage your computer system or loss computer data. Adding more capacity RAM will improve the speed and performance of your MacBook and also reduce the chances of system crash. However, in case of serious crashes or MacBook freezing dial Macbook Support Phone Number for quick help.   

Repair Your Disk to Avoid Errors

Errors due to disk problems can also cause system crash. Use Mac OS X recovery and disk utility repair feature to fix the disk related errors. To detect the disk errors take help of tech professionals who will solve this problem proficiently.